PRIVACY-01-01
1. Information We Collect

To provide you with the best possible service, we may collect the following types of information:

1.1 Personal Information

  • Name
  • Contact details (email address, phone number)
  • Shipping address

1.2 Transaction Information

  • Purchase history
  • Payment details (we do not store full credit card information)

1.3 Usage Information

  • Device details (IP address, browser type)
  • Browsing behavior (pages visited, clicks)

1.4 Additional Information

  • Any information provided through inquiries, forms, or service preferences.

2. How We Use Your Information

We use the information collected for the following purposes:

  1. To process and fulfill your orders, including payments and delivery.
  2. To provide personalized recommendations and services.
  3. To improve the quality of our website and services.
  4. To send promotional materials and updates (with your consent).
  5. To comply with legal obligations.

3. Sharing and Disclosure of Information

We do not sell your personal information to any third parties. However, we may share your information in the following circumstances:

3.1 Service Partners

We may share your information with trusted partners, such as logistics providers, payment processors, and other service providers, to ensure seamless service delivery.

3.2 Legal Compliance

We may disclose your information if required by law, court order, or legal process.

4. Data Storage and Protection

Your information is securely stored on protected servers. We employ advanced measures to safeguard your data, including:

  • Encryption technologies
  • Firewalls
  • Restricted access protocols

We retain your data only as long as necessary to fulfill business purposes or comply with legal obligations, after which it is securely deleted.

5. Your Rights

Under the Personal Data Protection Act (PDPA) of Malaysia, you have the following rights:

  • To access the personal data we hold about you.
  • To request corrections or updates to your data.
  • To request deletion of your data.
  • To withdraw your consent for data usage (e.g., unsubscribe from promotional emails).

To exercise these rights, please contact us using the details below.

6. Use of Cookies

We use cookies on our website to enhance your browsing experience. Cookies may be used for:

  • Saving your preferences.
  • Analyzing website traffic and behavior.
  • Delivering personalized content and advertisements.

You can manage or disable cookies through your browser settings, but doing so may affect some website functionalities.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Significant updates will be prominently displayed on our website or communicated directly to you.